Incorporating school values into everyday conversations to build a supportive, inclusive school culture
In the busy world of schools, communication is the bridge connecting staff, students, and parents. How we communicate reflects not only our intentions but also the core values we bring into our school communities. As leaders, we set the tone. Effective communication does more than transfer information; it shapes relationships, reduces conflicts, and fosters a positive environment where everyone feels valued and heard.
But there’s an art to doing this well. It goes beyond being clear or concise. It’s about aligning your words with your values—values that help your community thrive. By becoming attuned to how to skilfully weave your school’s values – which of course you have already ensured complement our own personal values - into daily conversations, you communicate not only expectations but also build a resilient and inclusive culture that everyone can relate to.
I have used my own values of 'Sincerity, Curiosity, Inclusivity and Joy' as examples here, but of course you have your own values which can be used in the same way
Communication as a Tool for Connection
Good communication skills are the foundation of trust and collaboration within a school. When leaders communicate thoughtfully, they foster an environment where both staff and students feel safe and respected. Rather than just giving directions or addressing problems, try to incorporate values into your conversations. This can turn simple interactions into moments of real connection.
For instance, think about a common interaction: a student struggling with a topic, perhaps on the brink of giving up. You might say, “I can see you’re putting in effort here. Remember, learning is often most meaningful when it brings joy. Let’s see how we can find some enjoyment in this challenge.” By bringing “joy” into the conversation, you’re not only encouraging the student but subtly reinforcing a core value — learning can, and should, be enjoyable.
Avoiding the “Values Robot” Pitfall
It’s important to let these values flow naturally into your conversations without feeling forced or scripted. Values-based communication is not about having a list of phrases to check off, but rather about approaching conversations with a warm and genuine mindset. When you say, “Are we including everyone we need to here?” it’s not just a line; it’s an invitation. This isn’t about sounding perfect; it’s about being approachable and showing genuine interest.
If you find that certain phrases don’t feel like “you,” adapt them until they do. Sincerity is key. When students and staff see that you’re speaking from the heart, your values resonate on a much deeper level. They’ll feel the difference between rehearsed and real, so let your values guide, rather than dictate, your words.
Reducing Conflict and Misunderstanding
In the whirlwind of school life, misunderstandings and conflicts are almost inevitable. But clear, value-centered communication can prevent many issues before they start. For instance, as school leaders, when we communicate with curiosity rather than making assumptions, we create an open, inclusive space.
Phrases like “I’m curious, tell me more” can be powerful. Imagine a teacher feeling overwhelmed by a new initiative. Instead of assuming they’re resistant to change, you might say, “I’m curious about how you’re finding this so far. What’s working for you, and what feels challenging?” This kind of inquiry not only shows respect for their perspective but allows for an honest exchange. And through curiosity, you communicate that your school values growth and understanding, creating a culture where everyone feels comfortable voicing concerns without fear of judgment.
Building a Positive School Culture Through Everyday Language
Positive, value -centered language strengthens school culture. Every conversation is a chance to reinforce what matters most. A simple phrase like “How can we make this experience meaningful?” encourages staff to see challenges as opportunities, rather than obstacles. This approach, when repeated consistently, reminds everyone that you’re working together for something greater than just task completion.
Consider a routine meeting with your leadership team. Instead of jumping straight into logistics, start by asking, “What’s one thing that brought joy to your work this week?” This simple question underscores that joy and fulfillment are priorities—not just afterthoughts. By embedding values into the language you use every day, you cultivate a school culture that reflects these priorities, creating a positive ripple effect that reaches every corner of the school.
Communicating Your Vision and Values as a Leader
As a school leader, your words carry weight. When you talk about goals and initiatives, linking them to your values gives your message greater meaning. For example, if inclusivity is a key value, regularly weave it into your communications: “How does this policy support an inclusive learning environment?” or “In what ways does this bring everyone’s voice to the table?”
By intentionally using language that reflects your values, you don’t just talk about your vision—you live it. When you consistently communicate with values in mind, they become part of the school’s daily life, not just words on a website.
The Impact: A School That Thrives on Connection and Trust
Effective communication skills, grounded in your school’s values, build a foundation of trust, respect, and connection. They help you handle challenges gracefully, resolve conflicts constructively, and inspire both students and staff. Ultimately, when your words reflect values like sincerity, curiosity and joy you model the kind of respectful and open communication you want to see in every classroom and hallway.
As we move through one of our busiest and most stressful half-terms, take a moment each day to think about how you communicate. How can your words reinforce the values that matter most to you and your school? Every interaction—no matter how small—has the power to strengthen or weaken the school culture. Let’s make each one count.
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